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Dog Owners Reviews

We place a very high value on customer feedback to ensure we stay in tune with our clients needs and expectations and continue to deliver excellent results and customer service. Every customer is given a feedback form which may be returned freepost to our Head Office. The feedback is logged, and where client permission has been given, the testimonials from those feedback forms are published below.

Our veterinarian recommended we get professional training for our dog. We were feeling very frustrated with his behavior and having no luck with our group classes. Our dog, Titus, is a 1.5 year old Goldendoodle with a lot of energy and intelligence. His energy (and now we know also his lack of education he understood) led to jumping, pulling on leash, listening IF he felt like, which was generally not often, never really coming when called and general across the board misbehaving. We were not really enjoying him the way we wanted. After Kendra educated us on how dogs think and communicate, we learned we were confusing him and he probably wasn't enjoying US as much as he could. LOL Now, we see the dog we knew he could be. Kendra was thorough, patient and walked us through each and every exercise with encouragement. She had our homework on a calendar for us to track, which was very helpful. She has been quick and cheerful in responding to our questions and never makes us feel that any question is a stupid question. We also enjoy the piece-of-mind knowing we have Bark Busters for Titus' life whenever we have a need. We like the fixed price and feel it was more than a worthwhile investment. Frankly, it came out cheaper than the series of group classes we tried with no real results. We are so happy and feel we are now bonding with our dog in a new and much better way. We highly recommend Kendra and the Bark Busters method. We only wish we had tried her sooner.
Ginny T., Lexington, Kentucky 8th February 2018


Wow! We just had our first session with Kendra. Amazing, a miracle, like going from hell to heaven. She showed us how to communicate with Riley. No punishment, treats or clickers. We're learning to speak dog. We know Riley loves us and is very smart. She has anxiety, barks, jumps on people and furniture, is terrible around other dogs and doesn't listen to us unless it suits her.....until today. With Kendra's help and expertise we have set out on the path to a calm and happy life with our puppy. Riley had a tough start to life. Her mother was killing the litter. She and her siblings were rescued when she was a week old. She was fostered by a wonderful young lady who bottle fed her. None the less, she has always been anxious and fearful of anything new. We went to another trainer who was recommended by our vet. It was a horrible experience. She walked in the door throwing treats at Riley and continued to do so for the entire session. She wouldn't touch Riley or get near her. We were told Riley was one of the worst cases she had ever seen and she needed to be on medication as soon as possible and probably for the rest of her life. Thank the good Lord and Greyhound we found Kendra and Bark Buster's. It is the difference between night and day. We are learning how to communicate with Riley and it's amazing!
Marcia M., Lexington, Kentucky 5th December 2017


Oh my gosh...what a different dog I have now. My dog, Bob, was a bit of a mess. He had anxiety, was hyper, didn't listen even for treats and was following me around the home like we were Siamese Twins. I couldn't even shower without him digging at the door. Kendra taught me all about separation anxiety and why Bob was behaving like a clingy dog. It was all about how I was interacting with him and not communicating in a way he got. She also helped me get all of his problems in order. I couldn't believe that within 30 minutes - he was no longer jumping or charging the door or following as badly on my heels. Kendra was patient and thorough and very good at teaching me! She also was honest and explained that separation anxiety takes time to correct, but I have seen a mass difference in only 2 weeks. She has encouraged me and answered my questions quickly. This was really her teaching me more than Bob because I was the one that was messing him up. Thanks, Kendra, for your coming to my house to help me and continuing to help me with any questions. You are very good at your job.
Virginia T., Lexington, KY, Kentucky 2nd November 2017


We cannot thank Kendra enough. Our dog had so many issues we didn't know where to begin. With Kendra's thorough and kind guidance we have gotten Hughie to let go of his separation anxiety, which was a major problem. As a bonus, he no longer jumps, walks great, listens to us and looks to us for guidance. We are beyond grateful. We were such a mess and so confused, but Kendra took time to educate us and get us on track. She also was available anytime to answer questions and coach us. Hughie is relaxed and happy and so are we! We have already recommended Kendra to friends and highly recommend her to anybody needing help with their dog no matter how simple or complex. She changed our lives.
Lexie Ann S., Lexington, Kentucky 26th October 2017


Our veterinarian recommended Kendra when we went to him for help. Our dog, George, had some concerning issues as well as the fact that he just didn't listen to us. He would jump on us, guests and other dogs. He pulled horribly on the leash, which had injured me. He was demanding of our attention and a horrible beggar. He also refused to even do general obedience commands unless we had a treat and then it was 50/50. We were very frustrated. Within one session we saw a major difference because Kendra taught us how to think and speak like a dog. It was amazing. He is still a fun dog, but with good manners. And, now I can safely walk him. We like the lifetime support as we know we can ask questions and get help, as needed. Anytime we reach out to Kendra she gets right back with us and helps us get things straight. We are grateful, pleased and sing her praises. We have had two friends use her and she made US look good for giving the referral! Really our dog's behavior was the referral.
Victoria H., Lexington, Kentucky 26th October 2017


Kendra was excellent. I liked the methods used because my dog responded and I didn't have to use treats or be mean with physical acts or equipment. Kendra was patient, thorough and made sure to answer all questions. I felt like I was a slow learner (not my dog), but Kendra was happy to give me lots of encouragement and work me through exercises until I felt comfortable. Carter and I now walk without him being aggressive and without me being a nervous wreck. He also no longer lunges to the front door or jumps. His overall behavior is markedly better no question. I recommend Kendra and Bark Busters to all dog owners willing to put in the work their dog needs. It was an investment in sanity!
Sierra K., Lexington, Kentucky 12th July 2017


Kendra was very friendly, knowledgeable and professional. She was very detailed in her teaching and took her time coaching me step by step. I was harder to train than the dog...Paulie responded so quickly! She reassured me that I was doing good and made me feel confident. The more relaxed I got the more Paulie seemed better. She answers questions quickly and Paulie and me are doing great. We are much happier! Thank you Kendra for your kind help!
Patty B., Lexington, Kentucky 10th April 2017


Kendra was amazing. She clearly explained how we needed to communicate with Sasha like a dog would so that Sasha would understand us. It worked immediately. She guided us through each task such as sits and stays, no jumping, stopping her crazy barking, teaching Sasha to not run to the front door, walking without pulling, etc.. She was patient, encouraging and even interjected humor. Sasha truly seems happier now that she knows what we expect of her. We are definitely happier! And, the homework was clearly lined out for us on a calendar so very easy to follow. We would highly recommend Kendra without reservation. 100% pleased.
Sandra W., Lexington, Kentucky 20th January 2017


We have already posted a testimonial or recommendation in regard to our original services and Kendra. She was awesome and then and cheered us on to success as we used her thorough plan she designed for us. We now face an unusual situation with our dog, Fletch, that is not even close to being in her responsibilities to us, but we asked her some questions and she has given and continues to give suggestions. She keeps thinking on it and trying to help us find a resource. She went above and beyond with what we hired her for and is now going above and beyond because that's what she does. She even called us today, on a HOLIDAY! This is why we love Kendra and Bark Busters. Thank you, Kendra, from the bottom of our hearts! You are the best. Fletch says thank you, too. Brianna and Bob Charles
B and B C., Lexington, Kentucky 5th September 2016


Our dog, Mickey, the "Weiner dog" is 5 years old and we never got him completely housebroken. It had ruined our home. We are moving to a new home and knew it was now or never to get this right. Kendra laid out what she called a "proper plan" and told us we needed to follow it strictly. She said it wouldn't be "fun", but that we had to be vigilant. We are now six weeks later and Mickey is doing great. He now notifies us. We aren't letting our guard down, yet, as Kendra told us we need to slowly expand his space. He also no longer barks like crazy at who knows what. Our neighbors have made positive comments and brought us cookies and we weren't afraid they were poisoned. LOL! He isn't jumping on people and walks like a champ now with no more pulling! We will now move forward with putting down new carpet (we had old all torn out) and getting our home back to normal instead of organizing it around the dog! We can now get the home ready to list for sale. Best money ever spent on our home harmony! Kendra answered our questions after the lesson quickly and encouraged us as we stayed on course. She's the best!
Charlene & David R., Lexington, Kentucky 17th August 2016


Absolutely amazing. When we initially spoke to Kendra she explained they don't sell visits, they sell results. She wasn't kidding. We got results! Zoe and Fred's behavior was appalling. We honestly felt little hope after three courses of group training. Our family member used Bark Busters in Florida and politely recommended them when visiting after being jumped on and constantly bombarded by our dogs. Literally after ONE session our dogs are new dogs who no longer pull, jump, run to the door to bombard guests and they listen to us. Kendra was firm in letting us know that we had to do the homework to reinforce the results. We appreciated this because it would have been easy to slack off. She became our personal coach and trainer and held us accountable. She let us know to reach out immediately with questions and when we did, she answered quickly and thoroughly. The lifetime support, if we need more help in the future, gives us peace of mind. We recommend Kendra and Bark Busters without hesitation! We are happier owners and our dogs are happier dogs!
Pammy F., Lexington, Kentucky 4th August 2016


Kendra was very professional and fun. My dog, Sophie, is aggressive and also very shy and timid. Getting her to leave the house was a chore! Kendra was patient and explained what I needed to do differently to help Sophie. Our homework was clearly outlined and Kendra emphasized that we would move at Sophie's pace, which I appreciated. I also needed time to learn and am also caring for a parent so we need an individual approach. We have been working slowly and surely and Kendra is readily available whenever I have questions. She never pushes us to be ready for another session, but is supportive of the progress we make on our time. I am pleased with our progress. I would recommend Bark Busters for their approach, methods and results. I would recommend Kendra because she cares and is patient and never makes me feel bad that we may be slower than the average client. She respects me.
Lisa C., Lexington, Kentucky 2nd August 2016


Kendra helped explain the fact that dogs and humans think very differently and in order to train you must understand this. Kendra was very professional, friendly, knowledgeable. She was very helpful and knew how to best teach us according to not only our puppy's personality but our own, as well. Importance of homework was emphasized. Repetition and ingraining an idea in a puppy/dog is important for future behaviors. We would recommend Bark Busters because learning to communicate with our dog in a ways she understands is valuable.
T and D M., Lexington, Kentucky 28th July 2016


We felt we learned so much about how our dogs think and how our actions impact them. We felt very comfortable [with Kendra] we felt we could ask any questions that came to mind. She went over [homework] with us and explained how to do it effectively. She explained the importance [of practicing homework] and the importance of consistency. We recommend Bark Busters because we are very excited about the new better behaviors our dogs are showing!
Loren C., Lexington, Kentucky 27th July 2016


We could not believe how quickly it helped us understand Max. Kendra provided with us with great homework and answered our follow up questions quickly. We recommend [Kendra] Bark Busters because anyone who has adopted a new dog needs to provide the best home possible for their new family member. Bark Busters taught us to be the best family for our new best friend. Thank you for helping us understand our dog and make our home better.
Dan and Brian B., Lexington, Kentucky 25th July 2016


Very thorough and knowledgeable. Excellent marks in all areas.
Jen S., Lexington, Kentucky 25th July 2016


Excellent. We have seen a dramatic change in Porter and we just started training. I would highly recommend Bark Busters.
Gina W., Georgetown, Kentucky 21st July 2016


Very informative [dog psychology education], easy to understand, made it easier to understand Sadie's behavior. Extremely easy to understand and follow. Kendra reviewed homework...made it easier to understand. She was clear on importance of us doing homework. No practice = no progress. We would absolutely recommend Kendra and Bark Busters we are very happy with our progress.
K and DJ M., Winchester, Kentucky 20th July 2016


The dog psychology part was extremely important and Kendra explained it perfectly. Kendra was the greatest "knows it all!" Everything [about our homework plan] was clear and concise. She educated me on the importance of the homework. While it's a challenge to always do your homework, it's critical. The dog's behavior improves consistently. I would recommend Bark Busters because it works! We have a new, better behaved dog after 1 (one) session!!
M. C., Lexington, Kentucky 18th July 2016


Excellent marks in all areas. We recommend Bark Busters - Kendra is a great trainer. The results speak for themselves! All dog owners should make this investment - it will make time with your pet much more enjoyable.
M. K., Lexington, Kentucky 18th July 2016




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